Meta5 Trading Ltd ("we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information.
1. Information We Collect
We collect information you provide directly (name, email, address, date of birth, government ID, financial information), information collected automatically (device, IP, usage data), and information from third parties (KYC providers, payment processors, credit bureaus).
2. How We Use Your Information
We use your data to verify your identity, provide and improve our services, process transactions, comply with legal and regulatory obligations, prevent fraud, and communicate with you about your account.
3. Sharing of Information
We may share your data with regulators, liquidity providers, payment processors, KYC/AML service providers, and law enforcement when legally required. We do not sell your personal data.
4. International Transfers
Your data may be transferred to and processed in countries outside your jurisdiction. We rely on appropriate safeguards (standard contractual clauses) to protect such transfers.
5. Data Retention
We retain your personal information for as long as your account is active and for up to 7 years after closure, as required by financial regulations.
6. Your Rights
Subject to applicable law, you have the right to access, correct, delete, restrict or port your personal data, and to object to certain processing. To exercise these rights contact privacy@meta5trading.com.
7. Security
We implement industry-standard administrative, technical and physical safeguards including encryption in transit and at rest, multi-factor authentication and regular penetration testing.
8. Cookies
Our website uses cookies for authentication, preferences and analytics. You can manage your cookie preferences via your browser settings.
9. Contact
For any privacy-related questions, contact our Data Protection Officer at privacy@meta5trading.com.